Canon launches ProCare service program for Colorado customers

GaryPageau ,
ProCare after-sales service program tailored for Canon Colorado Customers

Canon Solutions America, Inc. launched its new ProCare after-sales service program, designed for users of the Canon Colorado roll-to-roll wide format printer series. This new program enables Colorado 1650 owners to benefit from maximizing uptime through access to highly trained technicians and nationwide coverage, for increased productivity from minimal downtime. ProCare contracts are available for three, four, or five years, with the option to extend support after the initial contract has ended. Additional support options include premium print head replacement/maintenance

“Since launching the Colorado series in 2017, the technology has truly disrupted the market and, with over 2,000 installations worldwide printing more than 270 million square feet to date, feedback has been extremely positive,” said Peter P. Kowalczuk, president, Canon Solutions America, Inc. “It’s great to see so many customers realizing the benefits of UVgel technology, which we created to give the best balance of productivity, uptime and quality, while also helping to reduce total cost of ownership.”

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Gary Pageau is principal of InfoCircle LLC, continuing his marketing communications career. InfoCircle LLC is a marketing and communications consulting firm, specializing in business-to-business markets. For nearly 25 years, he was with PMA International, serving most recently as Publisher, Content Development and Strategic Initiatives. His primary responsibilities included overseeing the Association’s editorial department, marketing research unit, education and corporate relations department.